Privacy Policy

Please read this Privacy Policy carefully before using this website.

Consent to Privacy Policy

This website and its content are owned by Mira Svatović, PsyD and are managed under Mira Svatović, PsyD aka The Couples Practice (“we,” “us,” or “our”). The term “you” refers to the user or visitor of our website.

This Privacy Policy outlines how we collect, use, process, and share your information, including Personal Data (as defined below), when you access this website. We will not use or share your information except as described in this policy. By using our website, you consent to the terms of this Privacy Policy.

We reserve the right to change this policy at any time without prior notice. If significant changes occur, we will notify you via email and/or by posting a prominent notice on our website.

Information We Collect

To enhance your experience, we may collect the following types of information:

• Contact Information: Your name and email address for newsletters and inquiries.
• Billing Information: Your name, address, and payment details for processing transactions.
• Inquiries: Your name and email address if you submit a contact form or send an email.

Providing this Personal Data is voluntary. You can opt out or request deletion of your Personal Data at any time by contacting us at kerimarcoviciphd@gmail.com.

Other Information We May Collect

1. Anonymous Data Collection: We may collect anonymous data, such as your IP address, to diagnose server issues and analyze website usage. This data does not personally identify you and may be shared in aggregate form.
2. Cookies: Our website may use cookies to enhance your experience. You can disable cookies in your browser settings, but this may affect your website experience.

How We Use Your Information

We may use your information for the following purposes:

• Communication: To contact you based on your consent or legitimate interest in our services.
• Payment Processing: To process payments through secure third-party services.
• Advertising: To run targeted advertisements on social media.
• Sharing with Third Parties: To share information with trusted partners for email communication, payment processing, and advertising.

Viewing by Others

Any Personal Data you share publicly on our website (e.g., comments) may be viewed and used by others. We are not responsible for unauthorized use of such information.

Data Management

Your Personal Data is stored securely and is accessible only to those who need it for operational purposes. By using our website, you consent to potential international data transfers, including outside the EU.

Data Retention

We retain your Personal Data only as long as necessary to provide requested services or as legally required.

Confidentiality

We strive to keep your Personal Data confidential but may disclose it if required by law or to protect our rights or those of our users.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk.

Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information. Notify us immediately of any unauthorized access.

Your Rights

You have the right to:

• Request access to your Personal Data.
• Rectify or erase your Personal Data.
• Withdraw your consent to processing.
• Lodge a complaint with a supervisory authority if you believe we are using your data unlawfully.

Visitors’ GDPR Rights

If you are located in the European Union, you have specific rights under the General Data Protection Regulation (GDPR). These rights include:

1. Right to Access: You have the right to request a copy of the personal data we hold about you.
2. Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
3. Right to Erasure: You have the right to ask us to delete your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent on which the processing is based.
4. Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
5. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
6. Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
7. Right to Withdraw Consent: If you have given consent for us to process your personal data, you can withdraw that consent at any time, without affecting the legality of processing that occurred prior to your withdrawal.

To exercise any of these rights, please contact us at mirasvatovic@gmail.com.

If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority.

Unsubscribe

You can unsubscribe from our communications at any time using the link provided in our emails. For assistance, contact us at thecouplespractice@gmail.com.

Security Measures

We take reasonable steps to protect your Personal Data from unauthorized access or misuse. While we cannot guarantee complete security, we will notify you of any data breaches as required.

Third-Party Websites

Our website may contain links to other sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

Children’s Privacy

Our Website is not for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. 

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at kerimarcoviciphd@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting. We will notify you of significant changes via email or a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at thecouplespractice@gmail.com.

Last Updated: November 2024